Water leaks are costly, but it’s not just the cost of the water that’s wasted. It’s the loss of water which will impact the long-term sustainability of a precious commodity for us all.

We are here to help you identify any leaks you may have. Your business is liable for any leaks on your internal and underground pipework.  If they go unnoticed, you may  be liable for the costs of the wasted water and you may not be able to recover those costs.

So if you think you have a leak, act now.

How do I know if I’ve got a Leak?

There are several tell-tale signs to look out for:

Outside areas with constantly wet patches.

Unusually high
water bills.

Dampness and a smell
in your premises.

Low water


If you have an obvious leak on your premises, you should contact us straight away. We offer two services whcih can help you find the location of the leak for your team to fix, or a complete solution to find and fix the leak. You can find out more information in our PURE Services section.
Contact Us

The Stop Tap Test

Step 1

First, locate your meter. Your site may have multiple meters but you should be locating your main meter. The main meter is normally in the footpath outside/close to the boundary of the premises where the water enters the site.

Open the meter chamber and bail out any surface water that may have collected in the chamber so that the dials are visible to record meter readings.


Step 2
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Step 5