Many of our customers ask us if they should be paying VAT on their water charges

We have pulled together some useful information to help you determine whether you should or shouldn’t be paying VAT. Please refer to the help topics on this page and fill in the contact us form below if you have further questions on VAT or believe your current VAT treatment for water is incorrect.

Add or remove VAT charges

To ensure we bill you correctly, it's important that you let us know if you need your VAT charges amending. To do this, click the button below.


We regularly get asked the same questions about VAT by our customers, so we've put together a list of the most common ones to help you.

SIC codes

VAT will be charged on your water supply if your main business activity falls into division 1-5 on the below document.