We have pulled together some useful information to help you determine whether you should or shouldn’t be paying VAT. Please refer to the help topics on this page and fill in the contact us form below if you have further questions on VAT or believe your current VAT treatment for water is incorrect.
Request to remove VAT Charges
If you business doesn't have to pay VAT charges, click the link below and fill out our short form to remove VAT charges from your account.
Q & A
We regularly get asked the same questions about VAT by our customers, so we've put together a list of the most common ones to help you.
VAT will be charged on your water supply if your main business activity falls into division 1-5 on the below document.