• Home
• Manage your account
  • Sign-in or register for an online account
  • Submit a meter reading
  • Sign up to direct debit
  • Pay your bill
  • Your wholesaler
  • VAT Information
    • Add or remove VAT charges
• Help & support
  • Contact us
    • Brokers & TPIs
    • Existing customers
  • FAQs
    • Billing and Payments
    • Feedback and Regulatory Information
    • MyAccount
    • Moving and Tenancy
    • General Information
    • Water Supply and Maintenance
  • How to find a leak
  • How to read your meter
  • Moving premises
    • Moving in
    • Moving out
  • Wholesale application forms
    • B1 Apply for a water meter
    • B3 Meter accuracy test
    • B5 Meter replacement
    • B7 Change of meter type, size or location
    • C1 Request for supply or meter verification
    • C6 Request for sewerage charges to be removed from your account
    • C6 Request to be de-registered from the commercial market
    • C6 Request to have surface water drainage charges removed from your account
    • F5 Submit customer complaint to your wholesaler
    • H1 Run off allowance
    • H5 Application to change non-return to sewer percentage
    • I11 Reconnection of supply
    • I5 Disconnection of supply
    • Leak allowance application
• Additional services
  • Leakage
  • Water audits
  • Loggers
  • Boreholes
  • Rainwater Harvesting
  • Trade effluent
• About us
  • Careers
  • Case studies
    • Headland Hotel
    • Caerhays Estate
    • Devon County Showground
    • Hillview Farm
    • Kennacott Farm
    • National Hotel Chain
    • Paramount 21
    • South Hams Brewery
    • Swinfen Hall Prison
    • Unite Students
    • Plymouth Argyle Football Club
    • Tolcarne Beach Village
  • How your water bill is spent
  • Publications & Tariffs
  • Open Water
  • Our Customers
    • Agriculture Sector
    • Education Sector
    • Healthcare Sector
    • Leisure Tourism Sector
    • Manufacturing Sector
• Switch to us
• Key Accounts portal
  • B3 meter accuracy test
  • B5 meter replacement
  • C1 request for supply or meter verification
  • Leak allowance application