All wholesalers may offer a leak allowance for leakages found on the meter. South West Water and Bournemouth Water may offer a one off leak allowance for leakages found on the underground supply pipe provided they are repaired within 1 month of becoming aware. You must read the information about leaks and allowances before filling in this form.

Leaks and Allowances

e.g. date of high bill
E.g. supply pipe, meter (please provide as much detail as possible)
Please included what steps you took to actively repair the leak

Please note, that if your water and sewerage services are provided by separate retailers, you may need to contact each retailer to raise this request.