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B1 Apply for a Water Meter
B3 Meter Accuracy Test
B5 Meter Replacement
B7 Change of Meter Type, Size or Location
C1 Request for Supply or Meter Verification
C6 Request for Sewerage Charges to Be Removed from Your Account
C6 Request to Be De-registered from the Commercial Market
C6 Request to Have Surface Water Drainage Charges Removed from Your Account
F5 Submit Customer Complaint to Your Wholesaler
H1 Run Off Allowance
H5 Application to Change Non-return to Sewer Percentage
I11 Reconnection of Supply
I5 Disconnection of Supply
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Moving Into a new Premises
We require a copy of one of the following documents before we can open/close your account:
Tenancy agreement
Lease agreement
Completion statement
License to trade agreement
Letter from estate agents/letting agents (on company headed paper)
Letter from landlord (on company headed paper)
Please Attach evidence*:
Upload file
Supply details
Business name*:
Business entity*:
Charity
Sole trader
Partnership
Limited company
Other
Other:
Company number:
Type of business*:
VAT (Value Added Tax) is normally only payable if the business is involved in one of the following industries: Chemicals, Construction, Engineering, Manufacturing, Mining, Textiles or Utilities
SIC code:
SIC stands for Standard Industrial Classification Code
Number of employees*:
1-4
5-10
11-20
21-50
51-100
100+
Supply address*:
Supply postcode*:
Customer details
First name*:
Surname*:
Email*:
Phone number*:
What is your connection to the property?*:
Landlord
Owner
Estate Agent
Tenant
Lease holder
Other
Other:
Do you have a preferred contact that you would like to be authorised to deal with the account?*:
Please include: Name, phone number and email address (if different to above)
What is the name of the Landlord?:
If tenant/lease/Estate agent/other selected above
What is the name of the estate/letting agent?:
If tenant/lease/Estate agent/other selected above
Move details
Have you had an account with us before at another address?*:
Yes
No
What was the account number?:
If you answered yes above, would you like to transfer your account to your new address?:
Yes
No
If you answered yes to the above, you will need to complete a move out form for the existing address as well as this one.
Move in date*:
Date and time
Calendar
Today
Lease/contract/completion start date*:
Date and time
Calendar
Today
Is the supply metered or unmetered?*:
Metered
Unmetered
Unknown
Meter reading:
if you do not provide a meter reading, we will estimate your bill based on previous consumption. This consumption will be based on the previous occupier and may not accurately reflect your consumption. If you are unable to locate your meter please call us on 0344 406 8053.
Would you like to send your bills to another address?*:
Yes
No
Forwarding address:
Forwarding postcode:
Is the property going to be vacant?*:
Yes
No
If the property is not on a meter, we will not be aware that there is no water being used and will send you a rateable value bill for the year. If the property is going to be vacant for some time it may be worth having the supply disconnected.
Any additional details?: