We require a copy of one of the following documents before we can open/close your account:

  • Tenancy agreement
  • Lease agreement
  • Completion statement
  • License to trade agreement
  • Letter from estate agents/letting agents (on company headed paper)
  • Letter from landlord (on company headed paper)

Supply details

(Please include all 10 digits)

Customer details

If tenant/lease/Estate agent/other selected above
If tenant/lease/Estate agent/other selected above

Move details

If you answered yes to the above, you will need to complete a move out form for the existing address as well as this one.

If you are unable to locate your meter please call us on 0344 406 8053

If the property is not on a meter, we will not be aware that there is no water being used and will send you a rateable value bill for the year. If the property is going to be vacant for some time it may be worth having the supply disconnected.