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COVID19
C19 FAQ
Vacant and Reduced Usage Request
Change Contact Details
Water advice before reopening
Re-opening my business notification
About
Case Studies
Caerhays Estate
Devon County Showground
Hillview Farm
Kennacott Farm
Paramount 21
South Hams Brewery
Swinfen Hall Prison
Unite Students
Latest News
Our Customers
Agriculture Sector
Education Sector
Healthcare Sector
Leisure & Tourism Sector
Manufacturing Sector
Switch To Us
Adding PURE Value
Protect Your Business
Understand Your Consumption
Reduce Your Usage
Enhance Your Systems
Thanks for Submitting - Direct Debit
Water Tips & Guides
How to Find a Leak
How to Read Your Meter
How your water bill is spent
Ways to pay your bill
Manage Your Account
Publications & Tariffs
FAQs
Billing
Emergencies
General
Metering
Payments
Premises
MyAccount
Moving Premises
Moving In
Moving Out
Remove VAT Charges
Sign Up to Direct Debit
Submit a Meter Reading
Wholesale Application Forms
B1 Apply for a Water Meter
B3 Meter Accuracy Test
B5 Meter Replacement
B7 Change of Meter Type, Size or Location
C1 Request for Supply or Meter Verification
C6 Request for Sewerage Charges to Be Removed from Your Account
C6 Request to Be De-registered from the Commercial Market
C6 Request to Have Surface Water Drainage Charges Removed from Your Account
F5 Submit Customer Complaint to Your Wholesaler
H1 Run Off Allowance
H5 Application to Change Non-return to Sewer Percentage
I11 Reconnection of Supply
I5 Disconnection of Supply
Leak Allowance Application
Contact
Brokers & TPIs
Existing Customers
New Customer
Wholesaler Contact Details
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