Your Details

As it appears on your bill
If available, your meter serial number will appear on your bill.
Please provide as much information as possible to allow us help resolve this for you.
If you have an amount you are looking to be compensated for, please enter it here.
E.g. production calculations / photographs

Please note, that if your water and sewerage services are provided by separate retailers, you may need to contact each retailer to raise this request.