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B1 Apply for a Water Meter
B3 Meter Accuracy Test
B5 Meter Replacement
B7 Change of Meter Type, Size or Location
C1 Request for Supply or Meter Verification
C6 Request for Sewerage Charges to Be Removed from Your Account
C6 Request to Be De-registered from the Commercial Market
C6 Request to Have Surface Water Drainage Charges Removed from Your Account
F5 Submit Customer Complaint to Your Wholesaler
H1 Run Off Allowance
H5 Application to Change Non-return to Sewer Percentage
I11 Reconnection of Supply
I5 Disconnection of Supply
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Request for Sewerage Charges to Be Removed from Your Account
Your Details
Customer Reference Number (10 digits)*:
Company Name*:
As it appears on your bill
Premises Name:
Premises Number & Street*:
Town/City*:
Postcode*:
Customer Name*:
Contact Number*:
Email Address:
Meter Serial Number:
If available, your meter serial number will appear on your bill.
Why do you believe you should not be charged for this service?*:
Where does the wastewater go?*:
E.g. septic tank or cess pit
When was this change effective from?*:
Date and time
Calendar
Today
Please provide any evidence to support your claim*:
E.g. Photographs / septic tank or cess pit certificate
Additional documentation:
Upload file